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privacy & security
We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.
1. What Personal Information Do We Collect?
- Information You Provide. We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address or phone number. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. In addition, if you choose, we may share your information with other companies who provide goods or services that you are interested in. Please see the “opt-in/opt-out” selection in Section 4 of this policy.
- Cookies. Like many websites, we use "cookies". Cookies are small programs that we transfer to your hard drive that allow us to recognize you and to provide you with a customized shopping experience. If you do not want us to use cookies, you can easily disable them by going to the toolbar of your web browser, and clicking on the “help” button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.
- Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.
- Information from Other Sources. We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.
2. How Do We Use Your Information?
- Customized Shopping. We use your information to better serve you by providing a customized shopping experience. As noted above, you may “opt-out” of this customization, or even visit and shop anonymously.
- Agents. We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and e-mail, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
- Special Offers. We may send you special offers from time to time, unless you choose to “opt-out” of receiving such offers. In addition, we may also send you special offers from other companies. Again, you may “opt-out”. If we send you offers from other businesses, we do not share your personal information with them. The offers come directly through us. Please see the “opt-in/opt-out” selection at the end of this policy.
- Business Transfers. As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we are acquired, customer information will be one of the transferred assets.
- Law Enforcement. If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
3. How Do We Protect the Security of Your Information?
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- We use encryption to protect your information contained in our customer list.
- We use a firewall to protect against unlawful intrusion.
- We limit access to your information on a “need to know” basis.
- Security of credit card information We do not store any credit card numbers for any Payment made through this web site. The real time eCommerce system allows us to accept a card number, process it, and record only the details of the transaction (success or failure, amount), never the card number. If you at any time believe that your credit card number or transaction has been compromised in any way, please notify us immediately. Industry standard 128-bit SSL (secure sockets layer) is utilised for transaction submission to the gateway. From there the data is encrypted using 1024-bit RT4 for key exchange and 3DES (triple 56-bit keys) for transaction submission through to the australian banking network over SSL once again. .
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
- No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.
4. Children
We do not sell products or services to children. If you are under 18, you may use this site only with involvement of a parent or guardian.
5. Other Websites
Various Web sites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. You may also wish to consult privacy guidelines such as those recommended by the Online Privacy Alliance (www.privacyalliance.org).
6. Contact Us
If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website, you may contact us at goat@downhilldownunder.com. You will be required to provide identifier information to assure that this information is not released to others. We reserve the right to modify this policy in the future.
7. Opting out
Should you wish to opt out if our mailing lists at any time then there will be an unsubscribe link provided at the bottom of any correspondence that we send out and you will be removed automatically. If you wish to get in touch before the next publication to be removed from a mailing then email us on goat@downhilldownunder.com instructing us to do so highlighting the email address you want removed.
